We were never told we were limited on when we could ask for the contact to be rescinded. DO NOT STAY HERE! I drove from the rgv to Florida so we planned each day to make the best out of it. Diamond Holidays Travel called me to let me know I won a cruise including 4 nights and 3 days in the Bahamas with hotel, but I have to send them a check for $77.00 for me and the second person plus port charges of $99.00 a person.I have four days to call them back. It would have been easy to figure out what our Diamond points are worth in HGVC and moved them over. Close top bar. I wish I had never said yes and signed the papers. I was forced to go to Las Vegas (or else I would have to pay for the room which is 1000 dollars. Give me my $900 back and stop stealing the little bit of disability I get monthly. HGV offered no information on what will happen to Diamond's executives. We were offered a trip to Las Vegas by a representative of Diamond Resorts in exchange for joining a 90-minute presentation when we arrived. Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort. The phone pitch is described as the standard "rent your rci bonus weeks" scam, asking for a large upfront fee to rent those imaginary . On March 10 of this year, Apollo agreed to sell Diamond to HGV for $1.4 billion in a non-cash, all-stock transaction that will give Apollo 28 percent of HGV's stock and membership on its board of directors. Our Editor's Review: BBB reports on known marketplace practices. A reader has submitted a new timeshare scam alert about a Florida telemarketer currently allegedly operating under the name of International Corporate Lodging and using the website icorplodging.com. In return listen to our salea presentation for 2hrs, which the sales team will hold you longer to close a deal on you. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Diamond Resorts International Hilton Grand Vacations, Diamond Resorts International Transitions, Diamond Resorts International / Ocean Beach Club. I dread the day that I have to make a reservation. On the surface they say, oh we let you guys have a grandfather clause and if you want to remain in diamond, you can BUT, the caveat is, they are going to strip all the diamond resorts locations except for about 16 that are in the trust OUT of your diamond resorts system with the proclamation that even those resorts are subject to change at any time thusfor diamond owners who already spent thousands and thousands to own and are comfortable with the system and properties they have access to, must either spend a minimum of between 20 and 40 thousand dollars to purchase the minimum point allocation of 4500 points to convert their diamond ownership to hiltons HVG brand, or have their diamond ownership devalued down to 16 resorts, most of them the crappiest in the diamond portfolio save 4 or 5. It never got lowered, she was fired nobody contacted me. how to make symbols with keyboard; lighting clearance outlet; nfl combine bench press record by position. Now I'm selling my HGVC property. Information provided by various external sources. I would like someone to contact me so I can resolve this issue. If anyone on this forum hears of a class action, count me in. Is this your company? We were there for 3 weeks, and it was frustrating to get our room cleaned during our stay. Cha c sn phm trong gi hng. The property was never listed. Recently was told that Diamond properties would be refurbished by Hilton. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. Each year I save points from VRI into Diamond so I can use the points. The payment was taken by the New Mxico hotel, twice, and I'm now laying out 600, through no fault of my own. This is a con and a scam. The hotel has no other rooms available and the only way to do anything is to contact diamonds resorts well its Saturday so of course they are closed today!!! Hiding negative complaints is only a Band-Aid. By back the land, Im tired of paying taxes on a undeveloped area. Mind u I was there since 830 am. That is what you get with Diamondlies and lets downs. they were pissed!! Diamond told us this was an investment and that wed be able to make money off renting the timeshare. It was prime time to sell in April with low interest now not so much. It all has to go through them and then be accepted by HGV. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I called it a breach of contract. You will have more amenities than a luxury hotel and all the privacy you . 808852 nine 44 five We are gg'sredemption and we are doing something about it. Since Hilton Grand Vacations purchase Diamond since have gotten worse. Desired outcome: 9 First Class. We DO NOT remove reports. We signed up in 2021 and weee not able to get out after a month, their grace period to get out of the contract is 3 DAYS!!!! we owned deeded weeks 51 and 52 and another 52 , 3 weeks at parkway international resort for the last 32 years and its had several owners, every time they say it needs a major facelift and you know what goes along with that, our money out the window, i cant take it any more, i could have bought a mansion for the money those trumps and trillionaires have raped me for. Hilton will never see a dime of my money with this strong arm tactic. After a year or more of paying payments and trying to go to a resort in South Carolina I am told they are not booking at this resort and not sure why. So my total to walk away would be $18K. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Told us they would charge us in full if we did not go to the presentation and wanted to cancel after weve already made airfare renting a car and other plans in Hawaii. We also went to the presentation because nothing in the account said Hilton. shifted massive amounts of DRI's internal corporate overhead expenses to the timeshare owners under the guise of legitimate common expenses of the Association," the complaint reads . Apple Vacations Reviews | AppleVacations.com, Ciao Bambino Travel Guide | CiaoBambino.com, Cheap Caribbean Reviews | CheapCaribbean.com, Travel Site Critic | Travel Website Reviews, Ratings and Deals, may not include applicable taxes, charges, fees, and government imposed fees, Have a combined annual income of $50,000 or more. I contacted financial services on 3 different occasion and left a call back number with the first one stating 7 callers in front of me and would call in approx. The company operates 99 resorts worldwide and has. I took over the timeshare from my elderly mother 5 hours later no call back. As Diamond owner, we were told today if we do not spend about $20,000 to move to Hilton we could loose most resorts be were promised when buying! They claim it is tied up in "legal," but legal has not responded to numerous e-mails and there are no numbers that can be called to talk to anyone. Paskelbta 2022-06-04 Autorius homes for sale in northern michigan with acreage LAS VEGAS, May 26, 2020 /PRNewswire/ -- Diamond Resorts, a global leader in the hospitality, vacation ownership and entertainment industries, is warning customers of an . They are pressuring us to buy as well and Im refusing. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Of course it was nothing but a sales pitch. She told us that We have owned our odd year timeshare for several years and watched September 14 2022 was the day I will never forget. Save 75% when you book your 4 Day/3 Night vacation at The Suites at Fall Creek in Branson. Required fields are marked *. Enjoy a 8 day 7 night stay to Bali or Grand Cayman Islands! Is Luxury Diamond Resorts legit? I am single. How is this sane? Its the most frustrating thing, We are starting to think that no one works at this company at all. We did our presentation this morning. During the sales pitch they show all the resorts that 'you can book'. While Diamond Resorts boasts luxury vacation spots in hundreds of international locations, the company insists that vacation-going and timeshare ownership should be for everyone. I have paid enough to this timeshare crap. We would like our ownership to be terminated. We've been trying to terminate our membership for almost a year. Just call and find out what. I was told that there would be a fee associated with opting in--more points--who knows? Desired outcome: Only solidifying for us why it is that we want out of this timeshare business in the first place. The maintenance fee is almost $2500 per year! I am so disappointed. For a full view HGV's position on the acquisition, see this presentation made for investors. I hope i have a chance bases on the fact that I do not fit the creteria. This company offers Vacation Ownership Resorts. If they rebrand a Diamond property it becomes a Hilton therefore no longer being available to us. Give me my $900 back and stop stealing the little bit of disability I get monthly. I want answers. ML, Thank you, Jeff, for your analysis. No one will buy something they should get for free. I'm thoroughly pissed off at HGVC. "Our plans are to re-brand Diamond properties to a new sub-brand of HGV, which will be called Hilton Vacation Club," said a spokesperson for HGV. Food and drinks are included in the vacation package price for these destinations offered. This was this past year. Anyone on here who speaks positively about them must work for them. Each time! Diamond, which was created in 2007 by Stephen J. Cloobeck, a veteran of the vacation ownership industry, has its headquarters in Las Vegas. You are all liers. I had no money to give down, we take trips every year if and only we can afford it. It is nearly impossible to book at a resort that can accommodate two women traveling together by having inventory that has 2 Bedrooms and 2 Bathrooms. How will Hilton buying Diamond affect owners of both clubs? My husband started having health problems and we were not able use the HGV! Most Frequently Requested Destinations Below: (All Locations offered can be viewed on Destinations Overview located at the top of the page), Single Men Traveling with Friends or Family, Single Women Traveling with Friends or Family. we went to Vegas to get away from all the devastation of the fire . Desired outcome: She keep talking and manipulating the situation. This company got us into one of their meetings where they laid on the pressure of trying to convinceus that this was going give us our dream vacation. Diamond resorts is a scam selling people a dream but then they can't even get a room. No one will answer the phone when you call. MarBrisa, a Hilton Grand Vacations Club Carlsbad, California Recharge along the golden coast of Southern California The Hilton Club - New York New York, New York Make a break for the Big Apple. I believe the organisation are bordering on dishonesty and I intend to pursue all avenues to finally achieve satisfaction. It has been the most outrageous conduct I have ever seen. I have a deed at Lake Tahoe Vacation Resort but use Diamond points. As we've discussed elsewhere in this blog, Diamond Resorts International (DRI) is a huge timeshare developer based in Las Vegas, Nevada. I told them no as well and asked if I was going to be the trouble child by not paying an additional $16K and joining the HGV program and how would I access trades without the HGV program (you don't do the upgrade, you don't get HGV). The Caribbean Islands we offer extend to the Dominican Republic, Jamaica, and the Grand Cayman Islands. Our resorts feature spacious suites, many complete with living rooms, dining areas, full or partial kitchens, private bedrooms, and laundry facilities so you can leave behind the stresses of home without sacrificing convenience. Otherwise i will not have access to Hilton properties and some Diamond properties that do not meet Hilton standards will be closed. "We paid 10,000 for DRI points in 2007 with Sunterra. So I decided rather than just giving our HGV property back for $0.00, I would try going through HGV resale. Why book with us? Both Hilton and Diamond are trying to screw the owners out of another $20K. They will promote that its a no pressure friendly meeting to answer any questions when in fact its just their opportunity to squeeze more money out of your wallets! Get wrong info when you do get someone. Just steps from Playa del Carmen's famous Fifth Avenue, our AAA Four-Diamond resort will make you feel lucky by just being here. Diamond Resorts has owed us a refund of $1708 for two years now. So we took a huge loss basically got $5,000 just to get out of the deed. All those promises are worthless at the end of the day. What I want is answers. Click here to get notifications about new complaints of Diamond Resorts. I am staying at the Daytona Beach regency. Diamond Resorts scam warning stay away high pressure sales tactics Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The presentation is just a sales pitch so they can get paid. They were nice, and told me they would try to sell it. My desired outcome would be to cancel my contract and get refunded for what i have payed. Stole over $2000 from a disabled veteran. At the update I was told that I only had 3 choices with the merger. Wanted to cancel existinfg reservation and make a new one for 1 additional night. You are all liers. Supposedly HGV Max is to launch today (10/5/22). Make sure you deal only with legitimate timeshare resale companies. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. I had a all points cruise I booked thru diamond resorts it was 17000 points and it was with royal caribbean to alaska for 1 week in June 2020. is luxury diamond resorts legit. Corporate Advocacy Business Remediation and Customer Satisfaction Program. No they kept saying just a little more time. Been trying to transition out of ownership since last October. Now I have to sell my car to keep my house. Maintenance should also be lowered because the community of properties are a smaller selection. This is $138.46 per week and points start balancing out to a week. Javier - that is my question as well. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Copyright 1997-2023, Ripoff Report. Theyll call you. If you do a Class Action or anything to get our money back please let me know. Enjoy elite dining experiences, inspired by flavorful and exotic locations from across . Refund of the stay and packages as this was an uncontrollable situation. Hey there I received that same call, I actually went through the entire process and unfortunately the communication is weak between the luxury brand agent and the resort itself. Beware of the Timeshare Resale Scam, aka the Timeshares For Sale trick. Now my question is, how long will it take HGV to throw the BS diamond told me out the back door, then try to force me to spend more $$$??? Diamond Resorts International Hilton Grand Vacations In planning our 43rd Wedding Anniversary Diamond Resorts International Hilton Grand Vacations Total FAILURE! Plus I asked if there will be reduced number of resorts for Diamond members then what was sold to us is no longer valid. According to Diamond CEO Mike Flaskey, HGV will also incorporate Diamond's "events and concerts platform" to deliver expanded vacation opportunities to owners. She booked a room for my wife and I in the past, and I used my card to pay for the room. All Inclusive destinations are available! I am paying roughly $1,894.12 per year for maintenance. Read More. Im constantly getting transferred and put on hold. Write a description for this list item and include information that will interest site visitors. Why? Its a nightmare! 2023 Trustpilot, Inc. All rights reserved. I made a payment to TSR on or about June 19, 2022 for approximately $450 for an invoice I received. I think I am paying for Disney Vacation $450 per year. How are timeshare brands dealing with the pandemic? 1. Both the hospitality and development communities have recognized Double Diamond Resorts for our first-class resort communities, exciting golf courses, luxury amenities, and for providing an upscale, enjoyable environment for property owners and their guests. I am excited to see how all of this unfolds. I wonder if Hilton will dramatically increase my value and if I could sell it in the future for more than is offered now. Desired outcome: Wanted to cancel existinfg reservation and make a new one for 1 additional night. Why are diamond fees more than double that? I went to the Hotel in Orlando after several calls and they couldn't help me. But sometime down the road, the two clubs are likely to be combined under one roof named Hilton with all the brand-name benefits that Hilton Grand Vacations (HGV) already provides existing owners. we went ahead so that we could use it for our 10th anniversary. every time I call, which has been MANY! Who is ED Magedson - Founder, Ripoff Report. This whole company has been a disappointment and has left a very sour taste in my mouth. It also, Here are the Top 7 Amazon scam calls. (All Locations offered can be viewed on Destinations Overview located at the top of the page). Diamond Resorts is affiliated with over 200 resorts in the U.S., Mexico, Canada, Caribbean, Europe, Africa and Australia. Claims this is not a contract, so it does not apply. It turns out we cant use any points except to low huge facilities if they are even available and we have to go to another sales pitch for 90 minutes! 5302. Money to be made for the right people. I recently went to the DRI website to make reservations for next year, and NOTHING is available now, no matter which dates I put in within the year timeframe. Has anyone sold their Polo towers? I would like to still sell the property. No one will answer the phone when you call. DiamondResorts.com sells deeply discounted resort mini-vacations from $129, with a timeshare presentation tour included. They must have purchased our info from Hilton. Single Women Traveling with Friends or Family All of this is very strange and seems not quite legal - Hilton buys all of Diamond unsold properties and we as owners no longer have access to them unless we buy in plus pay our annual maintenance fees? Jordan Stark Quality Control Does being fully vaccinated exempt me from travel restrictions? Presentations will tell members that they have to buy in to use the Hilton properties and benefits and at huge prices. From the beginning when I started with Diamond resorts I have been lied to, promised to be treated and get the perks like a member, I was treated awful and belittled at the tour which took a long time. It has been the most outrageous conduct I have ever seen. For two years been trying to book a vacation. We have been going to Sunset Harbour for over 25 years and love it there but on a recent visit it was obvious that even the staff there regret any association with Diamond or Hilton. Rather than deeded weeks, DRI resorts boast a specialized points system that Diamond owners use to reserve units in destinations like Hawaii or Mexico. I agree with everyone that they are going to try to squeeze us out, but one thing we all have are % deeds in those proprieties, I don't see how they can sell them, if we own them? Save my name, email, and website in this browser for the next time I comment. We did not become members. Got SCAMMED! Upon requesting a manager, I got as far as one jerk who claimed to have nobody above him. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. If you have a strong NO game and can tolerate sales Polo Towers/ The Club paid for & deeded owners is higher annual maintenance fees. Diamond Resorts did not do so and after countless hours of phone calls and e-mails there is still no sign of them issuing the refund. We are Gold members of Diamond and made the horrible mistake of paying the fees to to include Hilton HGVC. We will love to be part of the class action suit. The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. Still waiting. And once youre in your stuck! Not reside in these U.S. States or Canadian Territories: AK, HI, ID, NE, WV, Puerto Rico, Alberta, British Columbia, Manitoba, NW Territories, Nunavut, Prince Edward Island, Quebec, Saskatchewan or Yukon. We had the displeasure of attending our owners update yesterday here at Polo Towers so we could learn all the wonderful benefits of the Hilton merger. What they call training is a joke, a . I'll be reporting to BBB soon if it's not resolved. Nothing. Disney resorts memberships include opportunities to stay at resorts located around the world through the world collection. They forced us to sign a contract when all we wanted to do was go parasailing for our anniversary. Many names are tossed around, such as RCI Resorts, Westgate, Wyndham, Timeshare Exit, or Redweek, but we will show you how the scams work exactly. The room is actually free, but here's the scam: The Exclusive Travel Club scam is pulled on people who are invited to attend a presentation or receive a gift, such as a VIP card. This will surely increase the credibility of your complaint. I am a Diamond owner at Polo Towers, week 52, 2 bedroom 2 bath. 10/8/2022. scrum master salary california. We cant ever make reservations for anything we want, that was misrepresented the entire time. . The Zwicky Case and Diamond Resorts Maintenance Fees. Diamond Resorts operates 92 resorts and 400,000 owners, making them an ideal complement to HGV's 62 upscale and luxury properties. I think a class action will probably come, but still a little early right now, maybe next year. Check Luxury Diamond Resort Reviews below. Trust pilot forced me to edit my tale at the request of Diamond Resorts who claimed I used "defamatory language". I have acquired a lung disease that prevents me from traveling, they do not care about debilitating health issues. is luxury diamond resorts legit. HGVC Owner here. I was told that they can make accommodations and what not. This company is a joke!! Tried to change a simple 4 day reservation and they have 0 flexiblity even though there were rooms available. Resort Community Locations NORTHEAST Vacation OR give us our money back! Anyone can write a Trustpilot review. Some people go to the presentation because the "bribe" that they offer is ridiculous and ultimately outweighs the 90 minutes you sacrifice at their alter to go hear the pitch. Business Details Location of This Business 10600 W Charleston Blvd, Las Vegas, NV. This merger should have just expanded the placed you could go, but instead turned into a money grab from the timeshare crooks. I own many weeks at Sunset Harbour Club Tenerife and additional points. Diamond and Hilton are probably the worst organisation Ive ever had to deal with. I had truly hoped that Hilton would prove to be a more ethical corporation than we experienced with Diamond but unfortunately weve found that the greed just changed names! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I am a Diamond silver owner and I just went through a Hilton Update presentation. Our resorts feature spacious suites, many complete with living rooms, dining areas, full or partial kitchens, private bedrooms, and laundry facilities so you can leave behind the stresses of home . We bought a package for Las Vegas. If I remember rightly we paid with credit cards. Here it is: Exclusive Travel Club: What the Vacation Club Scam Looks Like For the shorter term, Diamond owners will have to go through the same exchange exercise to book rooms at non-Diamond properties. It appears to real and not a scam but I remain concerned. Your company did not verify any information on the card. Are you just about to make a purchase online? Save 79% when you book your 5 Day/4 Night vacation at The Point in Poipu. Select dates to see rates. Once we pay off the loan can we sell it back. Hilton will be the 5th owner of that property since I bought it 17 years ago! In biblical terms, hire a David to slay these Goliaths who don't care about consumers. To lie to get the payment in January of 2021 and to be two years down the road with no refund having been made. Now Im dealing with my mom and my dads passing while fighting them for my $900 back so I do not become homeless. You can see through the door! I, too, am waiting to join a class action suit. I would advise everyone to seek counsel and start a lawsuit. Explore the different sights in the picturesque landscapes, dance the night away, and enjoy the different foods each island offers. Diamond resorts is a scam and they know it. The accommodations at Palm Canyon Resort have deteriorated. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. DIAMOND RESORT IS A SCAM - Diamond Resorts International Category: Timeshare Resort Company Name: Diamond Resorts International Posted: Apr 16, 2022 by William Bryan Diamond and Hilton are both terrible companies! Verification can help ensure real people write reviews about real companies. lucent health claims address; olaplex stock predictions; champions league 2008 09; is luxury diamond resorts legit. They even told us that airfare was included, yet itwas not. My name is Mike Schultz, if you would like more information on how to relinquish your rights with the company or at least obtaining a free assesment, or to have more information on how much is your contract worth in todays market give me a call 872-266-2666 ext. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Need to find attorney to represent Diamond clients, Diamond got a billion dollars in the buy out, we are owners, where is our buy out. Diamond Resorts International, is nothing but a total scam on all people they come into contact with. Imagine getting sucked into this expensive timeshare and not being able to use it. This company offers timeshare sales, marketing and management. Diamond Resorts acknowledges they owe it, but will not issue the check and no one who has been contacted has the power to get the check issued. owning time share properties is very stressful. We walked out of "update" today and so did others. 10 min. They lie about who they are and they misrepresent their package. Travel with Luxury's Finest for an inexpensive vacation that is as luxurious as if paying full price. And they are still trying to sell new membership when the sales staff clearly have no clue what is happening! Dont fall for their lies and misrepresentation. They do nothing they promise and they points they give you per year are more costly than a vacation you can take their maintain e fees are outrageous and increase so much every year!