Greeted by Maren - so sweet, cheery and helpful with ordering. At that point, we opted to forgo dessert and leave. The chain serves its signature USDA prime steaks on a plate heated to 500 degrees. It was a simple coke yes but that should not happen. I get the quality but I think it's a bit expensive. The food was hit or miss. Service was also excellent, although we went pretty early before prime time. The food was hit or miss. So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Thanks for the great review! Paired with Rombauer Sauvignon Blanc I advised the server and he was kind enough to take an appetizer off, but not the point. The lobster tail was so over cooked it wasn't edible. Food was very good, though pricey (as expected). Not happy considering the price tag. Listing for: Ruth's Chris Steak House, Inc. Part Time position. The prices are steep, but the food is well worth the cost.More, Christmas Eve. password ? When we go again and we will, I will ask for her! Ruths Chris Steak House has confirmed to WBJit plans to open its location at 4 Mercantile St., Worcester on Aug. 1. Frankly, I was surprised that everyone else in the restaurant was enjoying white linen in the dining room - but we were seated in the bar area? Another thing to keep in mind our reservation was for 4 PM. Ruth's Chris Steak House This is how it's done. Water and wine were often offered to be re-filled, and the bread, although prompt, was not replenished. As a matter of fact, our son's water never got refilled so he had to drink the rest of ours. Service was great. The rest of the team with her was terrific. Thanks for joining us for Valentines Day. We have our regular server there and felt a little guilty having found a place closer to home. A food runner brought our appetizer and food entrees out. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. Charles Bruen: (888) 766-7860. The waiter seemed inexperienced but very nice and tried hard. The kitchen was firing on all cylinders. We had appetisers before the drinks ever showed up and were told that if we decide to have another drink we should put the order in right away (before we even tried the first one). The Crab Cakes (2) came on a sizzling platter at 500 degrees, all large pieces of crab meat, really good. @RuthsChris. Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. Thank you! The Worcester Ruth's Chris Steak House location has been in the works for nearly three years. The Worcester Ruth's Chris restaurant will be located at 4 Mercantile St. next to the new Mercantile restaurant, which opened in early April. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. Apply Join or sign in to find your next job. Great atmosphere, great food, good wine, and exceptional service. . Rombauer Vineyards has beenproducing distinctive, fruit-driven wine for more than 40 years. Ruth's Chris Steak House. We now have 3 private dining rooms due to remodeling! Smiles, and chatting, menu suggestions, and just great hospitality. I saw one server and the host was groomed, not so much for the rest. Ruth's Chris Steak House Claimed Review Save Share 877 reviews #85 of 1,632 Restaurants in Boston $$$$ American Steakhouse Vegetarian Friendly 45 School Street Old City Hall, Boston, MA 02108 +1 617-742-8401 Website Menu Closed now : See all hours See all (261) Get food delivered Order online Ratings and reviews 4.0 877 of 1,632 RATINGS Food Happy Hour We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. The dining room was not exceptionally busy for a holiday weekend evening, but it still took about 10 minutes before our polite server made his way to our table. WORCESTER, MA Two major additions to the downtown Worcester dining scene were cleared to open on Thursday with license commission signing off on permits for Ruth's Chris Steak House and a . 5 - bumping into each other, no one designated to take care of which guests. The front room is the main dining room, with several comfortable booths. Im a big Ruths Chris fan and frequent Boston often for personal and work events. The waitress took my drink before I was done with it (still half a drink left). RUTH'S CHRIS Ruth's Chris Steak House to feature outdoor patio area for 40 guests in downtown Worcester By Patrick Sargent Worcester PUBLISHED 2:15 PM ET May. Get the best experience and stay connected to your community with our Spectrum News app. We have spent over $2k at this restaurant since opening and always leave saying its just not the same as other Ruths. That was the last we heard about it - not sure why she bothered to ask. My only complaint is that our first course arrived before our cocktails. Ruth's Chris. (There were plenty of tables available in each dining room), Not a usual Ruth Chris experience. Management needs to step up big time!! The content of this material is not all-inclusive but is for informational purposes only. Founder Ruth believed the steakhouse experience shouldn't be intimidating. May 25, that it appointed Worcester's Stacey Forrest as the human services agency's first chief operating officer. From Business: Family Owned Restaurant & Pub - Since 1977 Serving the best of American style foods - roasted meats, burgers, steaks, seafood, sandwiches and daily specials.. Thank you! Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. Ruth's Chris Steak House is an Equal Opportunity Employer. Check Switch to pickup About Reviews APPETIZERS SOUPS & SALADS STEAKS & CHOPS SEAFOOD & SPECIALTIES BURGERS & SANDWICHES VEGETARIAN SHAREABLE SIDES DESSERTS BEVERAGES KIDS MENU Steak was good but the sides were cold, It was very good. He didn't wait until we sat down to hand us the menus. Ruth's Chris Steak House - Worcester is rated 4.4 stars by 173 OpenTable diners. We're glad to hear that you enjoyed your evening with us. After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. The company did not say where in Worcester the new restaurant will be located, but Mass Foodies reported the steak house is preparing for a fall opening in Mercantile Center. The food was great and the restaurant is clean and nice place to have a great family celebration. Tripadvisor performs checks on reviews. I saw one server and the host was groomed, not so much for the rest. Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. Wines by the glass were good as was the fine service. Service was very slow. Cookie Settings/Do Not Sell My Personal Information. Thank you! We both feel if we are to spend our hard earned money - we deserve the experience along with good food. So that we can work to make things right, please reply directly with your contact information, including your name and a phone number. Steak was cooked perfectly and sides were delicious! My baileys and coffee - coffee was not fresh and I could tell it had been sitting for a while. Today, there are more than 150 Ruths Chris Steak Houses, including 20 international franchisee-owned restaurants in Mexico, Hong Kong, Taiwan, Tokyo, Aruba and Canada. Thanks for taking the time to leave us a great review! The 8,200-square-foot restaurant will have 270 seats inside and 70 seats outdoors, though no other. In order to use this feature, we need some information from you. This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, Ruths Hospitality Group CEO Cheryl Henry said in a news release. Cheesecake for dessert was fantastic! Our reservation was for 5:30pm, and the restaurant was about 25% full. It joins The Mercantile restaurant as the two eateries anchoring the Mercantile Center skyscraper in downtown Worcester. But we will be returning to Flemings in Providence. No one greeted us at the front desk for over 5 minutes. We had a reservation for 6:15pm. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Third Course: Filet with Burgundy Demi-Glace, accompanied by baked au gratin potatoes and roasted artichokes & mushrooms Ruths Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. Thankfully, we don't have to wait any longer the new Ruth's Chris, open for just under a month, is already impressing. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. The 8,250-square-foot restaurant includes three main dining rooms, one of which can be used as a private boardroom for business meetings, a bar and high top tables, an outdoor patio and a private dining room. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. We left feeling like we had just been to Applebee's. The 11 oz Filet Mignon melted in your mouth, cooked perfectly medium rare. Full job description available here: Ruth's Chris | Side Cook (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Holiday Inn Express Worcester Downtown, an IHG Hotel, The Hanover Theatre and Conservatory for the Performing Arts. The opening was planned for fall of 2020 but was delayed during the COVID-19 pandemic. Long enough for us to be concerned about the service overall, and what earned them only three stars. He didn't wait until we sat down to hand us the menus. Next time we go in, were sitting at the bar and requesting Stephanie. The experience last night was just ok. Our server was very friendly and polite, but overall service poor. He sat us at a table with this other party in the room. The story of the restaurant's growth is an extraordinary one, courtesy of the talent and vision of Ruth Fertel. There were 5 bartenders on!! The appetizers were undercooked, extremely small portions for the cost and my childrens fries with their steaks were also a very small portion. VERY HIGHLY RECOMMENDEDMore, I've long wondered why a high-end steak house hadn't opened in Worcester. This didnt happen.. Ummmmm no! Kudos to the staff and management team for their dedication and hard work not easy to do! The front room is the main dining room, with several comfortable booths. Second Course: Sausage Ragout Orecchiette We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. We had a great new year's eve dinner with the family. Best steak ever! Every single thing was delicious. Ruth's Chris Steak House. At Ruth's Chris, your last bite is just as good as your first. The Worcester Ruth's Chris is the chain's fifth in New England and the first one outside the Boston area in Massachusetts. This is an area of town that has really been built up. Guest satisfaction is of the utmost importance to us. Granted, we arrived at slightly different times, which affected the timing of the drinks we ordered. Our bill was $245.00. We had a 5 star visit and would highly recommend the location in Worcester! Salmon was comparable to Burton's or Joey's Grille so the price was high for the quality/taste. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. On the Ruth's Chris Steakhouse menu, the most expensive item is Tomahawk Ribeye, which costs $135.54. This one is worth the expense. Would you please send your contact information, including your name and a phone number in a private reply to us? Worcester Business Journal provides the top coverage of news, trends, data, politics and personalities of the Central Mass business community. This restaurant located in New Orleans, Louisiana was owned by different people along time, until 1965 when it was bought by Ruth Fertel. We hope to have the chance to serve you again soon. He was truly a joy to interact with and we look forward to dining here again! Guests flock to our 150 locations around the world for high-quality steaks served in our signature fashion, sizzling on 500-degree plates, an award-winning wine list, and hospitality that is second to none. A new upscale steak house is coming to Worcester. Very plain. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. I mean itwas an empty desk and no one said one thing to us - including the servers walking by. Ruth's Chris Steak House - Worcester offers takeout which you can order by calling the restaurant at (508) 492-0525. was an empty desk and no one said one thing to us - including the servers walking by. Cookie Settings/Do Not Sell My Personal Information. Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. Get the news and information you need from the award-winning writers at WBJ. 5 - bumping into each other, no one designated to take care of which guests. The Seared Ahi Tuna with cucumber and a mustard-beer sauce is amazing sushi quality and a great way to start. "My wife and I go to 111 Chop maybe 2, 3 times a year. This location will be the restaurants fourth in Massachusetts, along with Waltham, Somerville, and Boston. Service. We are sorry to hear this and would like to speak to you further. But we will be returning to Flemings in Providence. YouTubes privacy policy is available here and YouTubes terms of service is available here. Low key. Service was excellent throughout. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. The content of this material is not all-inclusive but is for informational purposes only. Forgot your We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering . Wine was good. We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. Ruth's Chris Steak House -- which has delayed its opening for about a year and a half due to the COVID-19 pandemic -- will open in July and accommodate 285 people, including an outdoor patio dining area for up to 40 guests. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. We went to Ruth's Chris Steak House last night for the first time and it was amazing. But it got worse over time at the bar. Then here comes Heather - what a team this was. Ruth's Chris Steak House Dishwasher Denver, CO Easy Apply 13d $18.00 Per Hour (Employer est.) The menu said, "with 3 large shrimp" notvery large, but they were good none the less. What a mess. First time and won't be last time. MonFri, Sun 4:00 pm6:00 pm, https://www.ruthschris.com/restaurant-locations/worcester/, Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine, Reviews can only be made by diners who have eaten at this restaurant. This is a great addition to Worcester, and hoping it lasts because of the upper end prices. Ruth's Chris Steak House is rated accordingly in the following categories by Tripadvisor travelers: Are the prices at this restaurant high or expensive? Thank you for taking the time to share your comments. No one checked or asked if my filet was cooked to my temperature request. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Food was delicious but the service was subpar. The content of this material is not all-inclusive but is for informational purposes only. Our perfected broiling method and seasoning techniques ensure each cut of USDA Prime beef we serve arrives cooked to perfection and sizzling on a 500 platejust the way Ruth liked it. Location is good and parking at night was only $3. We enjoyed speaking to him and was great about answering our questions about this exciting new place. From our warm greeting upon arrival to dessert, everything was perfect. Ruth's Chris Steak House announced its newest location in Worcester, which is now open for business. Price excludes tax and gratuity. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023Thanks for choosing us for your birthday celebration. We had to ask for bread and butter, my husband's drink refill and for the check. But I've been to other expensive places that were bad. Please do not leave this page until complete. They love welcoming guests for the first time to share the tradition of fine hospitality with food served on 500 . We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. Steaks were cooked nicely. Service was very attentive. ABOUT YOUR STEAK: Ruth's Chris specializes in the finest custom-aged Midwestern beef. The Worcester location will be open from 4 to 9:30 p.m. Sunday through Thursday and 4 to 10:30 p.m. Friday and Saturday. One of the bartenders had a neck tattoo. New York Strip* 16 oz USDA Prime, richly flavored, slightly firmer Petite Filet* Report Job. All this while you enjoy our warm, inviting atmosphere and Ruths Chris genuine hospitality. An excellent Ciabatta bread and butter is served warm for the table. Ruth's Chris Steak House Claimed Review Save Share 9 reviews #93 of 319 Restaurants in Worcester 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Open now : 4:00 PM - 9:00 PM See all (25) RATINGS Food Service Value Details Meals Dinner View all details about Location and contact 4 Mercantile Street, Worcester, MA 01608 Website Thanks for taking the time to leave us a review! The food itself was pretty good but the entire dinner took forever and the ambiance was definitely not great. We have our regular server there and felt a little guilty having found a place closer to home. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Ummmmm no! Our privacy policy, To ensure the best experience on our website, articles cannot be read without allowing cookies. Made many mistakes. I have tattoo's, nothing against it - just not the place to show it off. Quality of the food was sub-par. Me and the hubs and my brother, sister in law and niece. Ruth's Chris Steak House is an Equal Opportunity Employer. One of the managers, Paul, stopped by various tables to make sure all was going well. Ruth's Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. Stay connected! As Worcester officials gathered to announce the upcoming opening of Ruth's Chris Steak House in Mercantile Center, city leaders remarked on how far the area has come in just a few years.