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Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. When the window came in, John had Artie do the installation. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. But overall happy with the outcome. The work was done well and they kept the house clean as they went! The install was quick. New windows are high quality and havent had any issues with significant condensation. I must give credit to you though for contacting me and coming back out to address the problems again. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Please note that HomeAdvisor does not confirm local licensing. Rite Window Serves the Boston Region with Window Replacements, Doors, Roof Installation, Showers & Baths From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. Great company to do business with, everyone was friendly and professional. Family owned home improvements with high quality, low prices, full warranties and service. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. I was very happy with installation team. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! Here right on time, done sooner than planned and you would never know that workmen had been replacing on the windows on the 3rd floor. See below for recent customer reviews posted to our website and social media pages. They say they stand behind their product and they really do. I am just looking for a better understanding. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. The finished roof looks awesome! Fair pricing compared to competitors. They were professional, friendly and cleaned up after themselves! The crew was fantastic, fast, and very professional. Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. 2023 We publish all of the reviews we receive: positive and negative alike. For the price we paid we are disappointed with the quality. Got the job done in a timely manner;very professional communication excellent: installation neat clean and attention to detail was impressive would recommend service to interested parties. They fixed my gutters & fixed part of my roof. Installation Took Just a Day Continue reading . Replacing clear-glass single-pane windows in a single-story, 2,000-square-foot home with new Energy Star certified windows can save a homeowner from $101 to $583 a year, the U.S. Department of. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. The work was done well and they kept the house clean as they went! By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida. Thank you Rite Window for a positive experience in a long time!!! Thank you Rite Windows for a job well done! All rights Reserved. HomeAdvisor allows Service Professionals to post information about It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. They came back days after the project was completed with a new motion sensor light and installed it. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our background check does not exclude service professionals unless the crime at issue is a felony. Darlene. I felt so happy through out the whole experience. If it was not for Ted, their second business would now be under water. DunRite Windows & Doors specializes in window and door installation and replacement services. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. The crew were so nice and tidy when working. 4.2 Pay & Benefits. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Find more window & door replacement contractors near Woburn. As to the quality of their windows, I can't say -- their website reveals very little. Harley M. Business Owner 11/16/2022 Hello Chris, we are disappointed to hear that your experience has been less than the 5-stars we strive for. The windows look great, and I wouldnt hesitate to use them again. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Read More. We pride ourselves on the quality work we provide, while delivering great customer service! During your free, no-pressure sales consultation, we will help you compare your options so that you can easily choose the best products for your home. (With no "D" or "F" grades). I have other windows that I need to have done and believe me, they will be getting the call to replace them. Built-Rite Window consumer reviews, complaints, customer service. Just one window but done right! Licensing Requirements page. The installers were very respectful of our property as well as being very courteous. Great work, Quality windows Continue reading . This is Peter DeVellis. From the initial consultation to the finished installation, you'll know you're in good hands. Services Offered: The company provides window replacement, bath, showers, roofing, and door installation services. Hard wood floors covered before work and all old windows and trash was cleaned up and removed. During the transition a customer of the previous business filed a complaint with the Consumer Affairs Office because I had installed a front door that didn't meet their specifications. No subcontracting and no one word answers to our questions. Quality Products, Professionally Installed, For the Right Price. It seems their finance bank, Synchrony, feels its good business practices to sneak in a BS $29 "Activation Fee" with their Interest Free offers. Roofing, siding, and gutter services. Your opinion matters! I was unaware of that was the answer we got. If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate. As our customers say in online reviews about our company, we provide a uniquely relaxed buying experience. Continue reading . All. Getting new windows was EASY!! Business Profile Dun-Rite Window and Door General Contractor Multi Location Business Find locations Contact Information PO Box 7866 Pittsburgh, PA 15215-0866 Email this Business (412) 781-8200. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. The complaint was posted as a customer review. 8 windows and 3 bay windows replaced Continue reading . Customer service was great and very helpful! We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. A Fantastic Bath Experience Continue reading . The caulking he replaced on the windows looks 100% better. And on time . Installers were excellent! Company also states family of veterans well where was the respect for my husband who is a veteran when this immature worker would not even give him the time of day upon arrival this morning when my husband attempted to show him pictures of leakage and show him the caulking problems. The whole process was easy and priced well. But they still managed. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. A fantastic experience from day one when Juli a sales rep came to our house. Nothing unusual. Discover why thousands of homeowners throughout eastern Massachusetts and southern New Hampshire have relied on Rite Window for their window replacement, door replacement, roof replacement, showers and baths. Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did. They are beautiful and so easy to use/clean. The installer was very careful with his work and had a very friendly manner. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Many consumers have been harmed. Teamwork makes Rite Window great. Note; I am not that lucky to get a sales rep as good as Juli and then an installer as talented as Paul this was the best home improvement we have ever had in over twenty years we have lived here Thank you Rite Window you did it right. I was more impressed with Pauls work ethic than I was with the in creditable finished product. I checked the other 17 windows and none had any play. Reporter2060517 Sign in to contact user. Employment categories include: in-home sales, construction management, skilled carpenters, general labor . Our factory-trained installers are certified by InstallationMasters. The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Sort by. All our questions were answered and we set up a time for someone to come out and show us the windows. It seems others have had a good experience, but based on ours, we wouldn't rehire or recommend. We're sure you'll have success with another window provider, and congratulations on your new home! All business will get complaints. I just don't get it from a business perspective but maybe I am missing something. The RW slider screen weighs perhaps 2 lbs. Several weeks later the windows were installed. 12 Double Hung Windows with screens 1 Sliding Glass Door with sliding screen 1 Front Storm Door with Sliding Screen. In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! I would highly recommend Rite Window. I was very happy with the salesperson and the installers. This equates to a 4.34 out of 5 star rating on average. Thank you. I had been putting off replacing my windows for 3 years dreading the high pitch sales, misleading quotes and now knowing who would do the actual install. They were both friendly and very professional. looks like they were always there. Write a review Sign in. There is no bidding as the fully executed purchase and sale is a binding contract. None of the other windows had play. We have signed the purchase and sale and have a closing date. I had 10 windows replaced this fall everything went according to plan. More than advertised. They were very carefull an cleaned up upon completion. Rite Window Part of Renuity Engaged Employer Overview 9 Reviews 7 Jobs 2 Salaries -- Interviews -- Benefits 12 Photos + Add a Review Rite Window Reviews Updated Jun 13, 2022 Find Reviews Clear All English Filter Found 9 of over 9 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.9 69 % They put me on a list and kept me informed. Can't say enough about what a great job Phil did in installing. Will use rite window again in the future for sure. The home is in real nice shape. Get a Quote Customer. One storm later entire roof leaking all my new wicker furniture, rug, tables, curtains soaking wet. I have not been sorry, these windows speak for themselves. The entire process was smooth, easy and no surprises. We provide seasonal services as well as repairs and cleanings. 4.2 Management. Log In. I cannot open the blinds unless Im willing to look at these very distracting white stripes. Yes, BUILT-RITE WINDOW CORP offers warranties. Both were done very well, excellent products and they cleaned up well. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Revco Inc. - Seal Rite Windows And Doors, Andy Williamson. This is a top notch company. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. The windows are great, huge improvement on what we had before and long overdue. We pride ourselves on the quality work we provide, while delivering great customer service! From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. SEAL RITE WINDOWS JAY OF ALL TRADES Seal-Rite Windows & More WHAT A RIP OFF THEY SCAMMED ME OUT OF $8000.00 BEWARE KANSAS CITY THIS IS THE WORST COMPANY IN KANSAS CITY ! If a worker wants to smoke in/by the truck In the drive we have no problem with that. The service was very good. - They offered to throw out our old blinds which we agreed to in a second. They were very courteous, making sure to wear masks inside the home. All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. Create new account . I give Rite Window my recommendation. I would hope the management addresses that issue. I highly recommend Rite Window. The complaint has been investigated and resolved to the customers satisfaction. In addition, the company currently maintains an A+ BBB rating on over 130 reviews. We consider the ultimate barometer of our job performance to be Angie's List. We love being able to have a cross breeze in our living room again. Seems like a huge missed business opportunity to me to not work with a home buyer like myself. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. 50 yr warranty. Im still waiting for some minor repairs, but the entire process was well done. I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. He was very respectful and reviewed what he would be doing. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! Hiding negative complaints is only a Band-Aid. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. Location. When installing the storm door, they peeled paint off on the surrounding trim (our house was recently painted in May) exposing the wood, so we need to sand and repaint those areas. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I do not know why it would be. I would truly recommend All Rite to everyone. Help your neighbors make an informed decision. whenever concerns are brought to our attention. Best Windows for the price Continue reading . Rite Window provides window, door, roof, shower, and bath system installation services. From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. Copyright 1997-2023, Ripoff Report. They were very good! Rite Window will not even provide me a quote. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! After closing the work begins and the contractor are paid with the rehab funds at set stages of project completion. I went to work and came home to all new windows! I highly recommend Rite Window! Have a piece of glass cut to replace the sealed damaged glass. Hello Pamela, Continue reading . With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. My wife said the tech demonstrated how they all have play and need it for expansion. Truly a Team. I was amazed at how quickly they removed and installed the windows. Also, when the door is opened fully, it rises out of the track, and does not slide as easily as we expected it would. We DO NOT remove reports. All staff and workers were polite and respectful. We are so happy with the look of our window. The center of the window had moved. Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. , Great work. We perform this screening when a business applies to join our network and, if the business is accepted, After the window were installed, found one lock inoperable. Why Ripoff Report will not release author information! I was pleased with the job. We urge you to learn more about our company by talking to your neighbors and reading our reviews online. We had a very informative salesperson! I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. To find more licensing information for your state, visit our We have the experience and dedication to get the job done right! Yes, BUILT-RITE WINDOW CORP offers free project estimates. All went smoothly from Showroom to installation. They gave straightforward answers without trying to sell me something. Caulking awful Each window installed and finished off differently yet measurements taken day of estimate. Installers were friendly and professional. We have the experience and dedication to get the job done right! We will be using them again this year for another 5 or 6 window replacements. Report I called Rite Windows and a new sash was delivered in less than two weeks. I am now refiling. Have something to share about Built-Rite Window Corp? Please feel free to add your personal Rite Window review in the comments section below to help others who are considering this window company for their home improvement project. Beware this gimmick Perfect Installation and Cleanup Continue reading . Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. Advertisers above have met our Respectful and Courteous Continue reading . They were very professional, communicative, paid great attention to detail, and left the work site clean. Less than 3hours to install in the light snow. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. The job was 2 sliding windows and 2 double pane windows, and it was completed within a few hours. 27 Windows and very satisfied Continue reading . I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews. The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. Installed 22 new windows, 2 entry doors, and new sliding glass door. Confirm your appointment with Highly recommend. Transparency and a Detailed Explanation Continue reading . Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. We are going to go elsewhere for the work. Our energy expenses went down dramatically. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. They came the next day, measured, ordered and installed the window in a very timely manner. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. The last window was installed in the rain with not a drop of water entering the structure. Good product. I recommended them to neighbors, and two neighbors got their houses done by this company. Not much for a big company, but this is a tiny company. Carefully explaining and communicating with us about our concerns. Working at Rite Window: 5 Reviews Review this company. Very happy with the product. Rite Window is best known for providing excellent customer service and reasonable prices. 4.2 Culture. Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. They replaced lots of rotted wood. I would ask for these two installers by name if thats possible for my future replacement work! I have already noticed a major difference with how warm my home stays now I actually have had to turn the heat down. Very pleased and would highly recommend them. The installers were courteous and professional. KOHLER LuxStone Bath & Shower Consultation. themselves and their business on their profile. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. I didn't dispute the claim. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. BBB Business Profiles generally cover a three-year reporting period. We also repair/replace broken or failed units of glass, screens, and patio doors. This equates to a 4.34 out of 5 star rating on average. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . They had a devil of a time removing the old slider and had to take a sawzall to it, as well as pounding away at it. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. So the roof did become your issue to address since it was done unsatisfactorily the first time. They still take care of their customers after these 4 years. Rite Window. 9, Report #453475. To find more licensing information for your state, visit our. I was not pleased with overall process of the window installation.